Customer service made easy for Shopify merchants

At the beginning of your eCommerce journey? Outgrowing your current eCommerce platform? or Big business with big targets? We understand that the stakes are high. Get focused eCommerce solutions for online businesses of all sizes. Let us show you what we can do.

Ongoing support

We are available to help squash bugs, fix annoyances, and enhance your website by adding new features over time. Along with that, we help in integrating your store with thousands of Shopify apps and third-party services.

Think of us when you face slow load times. Our mission is to minimize load time for any website so your bounce rates go down eventually.

Utilizing heatmaps to record and study user behavior so you can find out key focus areas. We also run monthly website audits to inform about month-on-month performance.

Website Support

We are available to help squash bugs, fix annoyances, and enhance your website by adding new features over time. Along with that, we help in integrating your store with thousands of Shopify apps and third-party services. Think of us when you face slow load times. Our mission is to minimize load time for any website so your bounce rates go down eventually. Utilizing heatmaps to record and study user behavior so you can find out key focus areas. We also run monthly website audits to inform about month-on-month performance.

Website Maintenance

We offer monthly maintenance plans that include performance monitoring, hourly updates, and the right resources to keep you on budget. There's nothing worse than learning about a problem with your pages or links through a visitor. Now when that happens, you are often left to wonder how long the situation has been present, and how many customers you have lost, have you missed an important opportunity and what the cumulative damage will be.

We will make sure you are never left alone in such situations. We monitor your site from various testing parameters each time a site goes through changes.

Agency Partnerships

We love working with communication agencies, studios, designers and specialists of all kinds and we have a few successful agency partnerships which we are proud of.

We can work as a member of your team and handle direct communications or we can work behind the scenes. The structure is up to you

We turn data into actionable advice

  • Reporting
  • Analytics
  • Strategy
  • Competitive Research
  • Shopping Ads (PLA)
  • Social Media Management (SMM)

LET'S WORK TOGETHER

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testimonial

Amazing customer service and value! I purchased a Shopify theme from Hulk Themes with the $79 add on and it was seriously the best online purchase I've made. They contacted me after my purchase and got to work on helping with the initial set up of my store, any customizations I needed, syncing my MailChimp and social media accounts, speed optimization and more! The developers I've used and customer service I've received in the past don't even compare to these guys. If you're looking for a theme or help with your website, use them. I'm really happy with my site and all your help. Thank you guys!

Hans Witthoeft
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